Queen Nails & Hair in Lakewood, Washington

They are amazing they were able to get me and my sister in law in right before closing. They do an amazing job on my 3 year olds feet and nails. I will always go threw them

I went there yesterday, 12/17/17 around 2PM, they close at 5PM on Sunday's. The main lady (possibly the owner) wasn't there. The service was poor, the workers were slow and they had no sense of urgency and perfection with their work. I waited LITERALLY 1 hour and 12 minutes before actually being assisted for ONE THUMB NAIL THAT BROKE. All I needed was for my thumb nail to be fixed. THERE WAS NO COLOR ON MY NAILS, JUST A FILL....I paint them myself because they're that slow. After I was finally assisted, they shaped my nail poorly and when I told them to correct the shaping they acted pissy. I spent $5 for one broken thumb nail which is fine, but aside from that, to wait 1 hour and 12 minutes before being assisted is outrageous. And not to mention, they had 2 chairs open, 4 workers, 6 ladies in there and 25 minutes into me waiting initially, they assisted an elderly lady before me under the guides that "She called in" when they accept walk in & appts. I wont argue about setting an appt but what I will say is in the meantime, I could've been soaking my nail to speed up the process/waiting time. For ONE nail, that was horrible service to me. I'll only come back here out of pure last resort.